Your my11asia Account Starts Here
Fill in your details, verify your identity, and your account wallet is ready to fund via Touch 'n Go eWallet, Boost, or GrabPay — all from your phone. Access is available where local law permits, so check your eligibility before you proceed.
What to Expect When You Register
Creating your account takes a few straightforward steps. Enter your name, mobile number, and a secure password — then confirm your number via the OTP sent to your phone. Once that clears, your account profile is active and you can set up your wallet. Identity verification may be required before your first withdrawal; you'll be
prompted to upload a copy of your MyKad or passport through the account settings page. Keep your login credentials private and enable two-factor authentication from the security tab for an extra layer of protection. Players in Melaka and across Malaysia can reach the lobby the moment verification is done.
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OTP Verification Your mobile number is confirmed via a one-time passcode sent by SMS. Enter it on the verification screen to activate your account immediately.
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Identity Check A MyKad or passport upload may be required before your first withdrawal. The document review happens through your account settings — no visit needed
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Wallet Funding Once your account is active, link your Touch 'n Go eWallet, Boost, or GrabPay to deposit. Funds reflect in your account wallet after the transfer is confirmed.
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Account Support If you hit a snag during registration, our live chat team is reachable directly from the help icon on the registration page — no need to leave the form.
Account
Creating your account takes a few straightforward steps. Enter your name, mobile number, and a secure password — then confirm your number via the OTP sent to your phone. Once that clears, your account profile is active and you can set up your wallet. Identity verification may be required before your first withdrawal; you'll be prompted to upload a copy of your MyKad or passport through the account settings page. Keep your login credentials private and enable two-factor authentication from the security tab for an extra layer of protection. Players in Melaka and across Malaysia can reach the lobby the moment verification is done.
Explore the LobbyYour details are encrypted for secure account access.
Fund Your Account with Local E-Wallets
We've connected the account wallet to the payment rails Malaysians already use every day. Tap into Touch 'n Go eWallet — the same one you use at the toll — or send via Boost or GrabPay straight from your phone. DuitNow transfers and FPX online banking through Maybank2u are also supported for those who prefer direct bank transfers. Deposits reflect in your account wallet once the transfer is confirmed on your end.
Get Help With Your Registration
Stuck on a step? Our support team handles account queries — from OTP issues to document uploads — through a few direct channels. Reach out via live chat on the site, drop us an email, or check the FAQ section for common registration questions answered in plain language.
Live Chat
The live chat icon sits on every page, including the registration form. Start a conversation and a support agent will walk you through any step that isn't working.
Email Support
For document verification queries or account access issues that need a paper trail, email our support address listed on the Contact page. Include your registered mobile number.
Help Centre
The Help Centre covers OTP delivery, wallet linking, identity verification and withdrawal steps — searchable by topic so you find the answer without waiting in a queue.
How We Protect Your Account
Your account security is built on a few concrete layers. SSL encryption covers every page of the registration flow, so your personal details travel safely from your browser to our servers. Identity verification — the MyKad or passport step — protects your account from unauthorised withdrawals. We store your data under a strict access policy, and our team does not share your details with third parties outside what is required to process your payments. Two-factor authentication is available in your security settings and we recommend switching it on the moment your account is active.
SSL Encryption
Every field on the registration and login pages is protected by SSL. Your name, mobile number and password are encrypted in transit from the moment you type them.
Identity Verification
The MyKad or passport check ties your account to a verified identity, which means only you can request a withdrawal — an important safeguard for your account wallet.
Data Protection
We hold your personal data under a strict internal access policy. Payment details are processed through the respective e-wallet and banking providers, not stored on our side.
Two-Factor Authentication
Enable 2FA from the security tab in your account settings. Each login then requires both your password and a one-time code sent to your registered mobile number.
Common Questions About Signing Up
Here are the questions we hear most often from people going through the registration process for the first time.
Register
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.
Access may be available only where local law permits.